About us

FAQ

In the hour that follows your order please reach out to me on Instagram or via email at boobooclay.ceramic@gmail.com and we can check this out together.

If it is in the same country the home address can definitely change, send me a message πŸ™‚

I usually get to packing and shipping as quickly as possible, but in times of heavy order flow, please allow me up to 7 days to process before shipping. But if you need it to be faster please reach out to me on IG, we can find a solution together!

Place your order via chat on Instagram. I will check out the price for your country and create a PayPal invoice for you.

Every Boo is dishwasher safe, however to maintain the glaze in perfect condition I would definitely recommend to hand wash your piece with love & care.

Every Boo is microwave safe unless there is gold on it! If your mug has gold or silver lusters on it – do not microwave.

All of our products fired to temperature at Cone 6 to 8, are entirely functional and ready for use! We also use food safe andΒ  waterproof underglazes & clear glaze from the Mayco & Amaco Brand.

All sales are final. Nonetheless, if your Boo Boo Mug brings you zero love do not hesitate to contact me via IG or mail me and we can check it out together, see how we can bring some happiness back.